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Incident Notice – Support service disruption

Incident
Timeline
Start Monday May 4, 10:13 (on May 4, 2026)
End Monday May 4, 10:51 (on May 4, 2026)
Impact
No service impact expected.

Our support platform, Crisp, which we use to handle chat, email, and WhatsApp messages, is currently experiencing an outage. As a result, we are temporarily unable to respond to your messages.

We are closely monitoring the situation and will provide an update as soon as more information becomes available.

For urgent matters, you can reach us by phone at +31(0)85-4006666.

Our sincere apologies for the inconvenience.

  • Resolved
    Resolved
    on May 4, 2026 — Monday May 4, 10:51

    The issue appears to have been resolved, and all messages received during the incident have now been answered.

    We are therefore closing this notice.

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